SMS Terms

Sureline SMS Terms and Conditions

Last updated June 17, 2026

These SMS Terms apply to text messages sent by Sureline for customer assistance, account notifications, secure form links, customer portal links, and identity verification.

Program Description

Sureline SMS messages may include support updates, secure links to online forms or customer portals, account workflow notifications, and one-time identity verification codes. Sureline does not use this SMS program for marketing or promotional messaging.

Consent

By opting in to Sureline SMS messages, you consent to receive text messages from Sureline related to customer assistance, account notifications, secure links, and identity verification. Consent is not a condition of purchase.

Message Frequency And Rates

Message frequency varies based on your support requests, account activity, and verification needs. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt Out And Help

Reply STOP to opt out of Sureline SMS messages. After you reply STOP, you will receive a confirmation message and no further SMS messages will be sent unless you opt back in. Reply HELP for help.

Links

Sureline SMS messages may include approved HTTPS links to customer portals, online forms, account workflows, or identity verification pages requested during a customer assistance interaction.

Privacy

The Sureline SMS Privacy Policy is available at https://sureline.io/sms/privacy.

Contact

For SMS support, reply HELP or visit sureline.io.