Sureline answers your practice's phone line, website and app. It books and moves visits, answers hours and insurance questions from your own policies, and puts the calls that need a person straight through to one. Every conversation lands in one inbox with its transcript.
Keep your number. No contract, no monthly minimum. Starting at 7¢ per minute of AI voice conversation.
of callers to businesses never reach a person
Invoca, 70 million callsof callers sent to voicemail leave a message
Invoca platform dataof consumers have left a business after one unanswered call
CallRail, 1,000 US consumersThere is no fourth outcome. The agent never guesses at an answer it does not have, and nothing waits in a voicemail box.
The visit, the reason, the patient's insurance and two preferred times, in the shape your scheduler needs.
Emailed to your team the moment the call ends. If the email cannot send, a callback work order is filed so nothing is lost.
For the cases you define in plain words, the caller is patched through to the phone you named, with a whispered summary before you say hello.
"Thanks for calling Northside Family Dental. Are you calling about an appointment?"
The greeting, the voice and every answer are yours to change."Thanks for calling Lakeview Family Medicine. Are you calling about an appointment, or something else?"
The greeting, the voice and every answer are yours to change."Thanks for calling Riverbend Animal Hospital. What can we do for you and your pet today?"
The greeting, the voice and every answer are yours to change."Thanks for calling Cedar Counseling. Are you looking to book a time, or leave a message?"
The greeting, the voice and every answer are yours to change.No seats, no tiers, no after-hours rate. Every price is published. A single-location practice typically lands between $10 and $25 a month, all in, and the first $10 of credit is free.
The same month in every row: 250 minutes of calls, about sixty four-minute conversations, one line, forty confirmation texts.
| Service | How it bills | That month |
|---|---|---|
| Surelinepublished rates | About 8.3¢ a minute of conversation with carrier time included, $2 a month for the line, 1.2¢ a text | about $23no minimum, first $10 free |
| A human receptionist servicesmith.ai, read 2 September 2026 | $300 for 30 calls, $11.50 for each one after, $1.50 more to book an appointment | $645 |
| An AI receptionist on tiersheyrosie.com, read 2 September 2026 | $49 for 250 minutes; booking and transfers on the $149 tier | $49 to $149 |
| Your own build on componentsretellai.com, read 2 September 2026 | Voice, speech, model and telephony billed separately, plus your developer's time | $24 to $35before the build |
Competitor prices from their public pricing pages, read 2 September 2026. Sureline at the published starting rate. Calls taken as four minutes each. The comparisons go line by line.
Four answers with numbers in them, because this is how the software already works. Ask us anything else, a business associate agreement included, and you get a straight answer in writing.
Yes. The agent introduces itself as the practice's assistant and never pretends otherwise. Most callers want the appointment booked, not the small talk.
It takes a message or books a callback. On the phone it can transfer to a person you named. It never guesses at an answer it does not have.
No. Forward your existing number. It never leaves your carrier, and you can switch the forwarding off any time by dialing a code.
It reads your website, then asks you about hours, accepted insurance and new-patient rules once. Every agent you build shares that knowledge.
It captures the visit, the reason, the insurance and two preferred times and sends them to your team, who confirm in the scheduler they already use. Most schedulers connect through Zapier.
A single-location practice usually lands between $10 and $25 a month, all in. There is no plan, no seat and no monthly minimum, and the first $10 of credit is free.
Tell us about your practice and we will set it up on your line for a day. Read what it wrote down, then decide.