Starter
One agent. Your first calls covered.
$83.33/month
$1,000/year, billed annually
Choose Starter- Published agent
- 1
- Simultaneous call
- 1
- Call time / month
- 10 hours
For HVAC companies · after-hours included
Sureline answers an HVAC company's phone around the clock on its existing number, books the no-cool call into the next open slot, texts the confirmation and wakes you only for the emergency you define: no heat in a freeze, a gas smell, a CO alarm. Starter is $83.33/month billed annually at $1,000/year, or $100 billed monthly. It includes 1 published agent, 1 simultaneous call and 10 hours of call time each month.
A hundred calls in a hot month, four minutes each. The agent books eighty of them, texts every confirmation, and hands you the twenty that need a decision, with the summary in the text.
What the agent handles
Choose a plan for your published agents, monthly call time and busiest hours.
Limited time 60 day free trial through Oct 15th
One agent. Your first calls covered.
$1,000/year, billed annually
Choose StarterMore agents for a busier business.
$10,000/year, billed annually
Choose GrowthRoom for more teams and more calls.
$15,000/year, billed annually
Choose ScaleNeed more capacity or a plan built around your business?
Prices in USD. Call hours renew each month on either billing option. Annual monthly equivalents are rounded to the nearest cent.
How it starts
Start from the HVAC receptionist template: the calls above are already on its canvas, with the questions each one asks. Sureline reads your website for hours, service area and prices, and the setup agent asks about anything it could not find.
Then forward your number. It never leaves your carrier; a dialed code turns the forwarding off. Nothing to port, nothing to give up. If you would rather the agent only take nights and weekends, set the hours and it stays quiet while you are open.
Every call lands in one inbox with the transcript, the audio and the text thread, and the ones that need you arrive as a text with the summary already written.
FAQ
It connects to Housecall Pro directly and to most other schedulers through Zapier. Without a connection it still takes the booking, holds it in your inbox and texts you the details.
Yes, by the rules you write in your own words: a temperature, a smell, an alarm, a customer type. Everything else waits in the morning summary, and the caller is told when to expect you.
Whatever you teach it. Most HVAC companies give it the diagnostic fee and the maintenance plan prices and tell it to book a visit for anything bigger. It never invents a number.
Starter is $83.33/month billed annually at $1,000/year, or $100 billed monthly. It includes 1 published agent, 1 simultaneous call and 10 hours of call time each month. The subscription price stays the same in a quieter month.
Keep your number · choose your plan
Start from the HVAC receptionist template and forward your number. Limited time 60 day free trial through Oct 15th.
Start from the HVAC receptionist template