sureline

For plumbers · after-hours included

An AI receptionist for plumbers.

Sureline answers a plumbing company's phone around the clock on its existing number, books the morning slot, texts the confirmation and wakes you only for the flood. Starter is $83.33/month billed annually at $1,000/year, or $100 billed monthly. It includes 1 published agent, 1 simultaneous call and 10 hours of call time each month.

Forty calls after six, four minutes each. The agent books the morning, texts the confirmation, tells the burst-pipe caller where the shutoff is and wakes you for that one and no other.

Rates verified 2 September 2026Template Plumber receptionistAuthor Clay Liddell, Sureline

Start from the Plumber receptionist template Compare plans

What the agent handles

Leaks, drips and running toilets, booked into the next open slot with the address and what they see
Water heater calls: no hot water, the age and the fuel, booked for the morning
Burst pipes: tells the caller where the main shutoff usually is, then wakes you
Quotes for re-pipes and remodels, with photos by text, booked as a visit
Service area, hours, trip fees and whether you take cards, from your knowledge base

Call time for the month. Capacity for the rush.

Choose a plan for your published agents, monthly call time and busiest hours.

Limited time 60 day free trial through Oct 15th

Annually 2 months freeMonthly

Starter

One agent. Your first calls covered.

$83.33/month

$1,000/year, billed annually

Choose Starter

Published agent: 1
Simultaneous call: 1
Call time / month: 10 hours

Growth

For growing teams

More agents for a busier business.

$833.33/month

$10,000/year, billed annually

Choose Growth

Published agents: 3
Simultaneous calls: 5
Call time / month: 120 hours

Scale

Room for more teams and more calls.

$1,250/month

$15,000/year, billed annually

Choose Scale

Published agents: 8
Simultaneous calls: 10
Call time / month: 200 hours

Enterprise

Need more capacity or a plan built around your business?

Let’s talkContact sales

Prices in USD. Call hours renew each month on either billing option. Annual monthly equivalents are rounded to the nearest cent.

How it starts

Two minutes, your own number.

Start from the Plumber receptionist template: the calls above are already on its canvas, with the questions each one asks. Sureline reads your website for hours, service area and prices, and the setup agent asks about anything it could not find.

Then forward your number. It never leaves your carrier; a dialed code turns the forwarding off. Nothing to port, nothing to give up. If you would rather the agent only take nights and weekends, set the hours and it stays quiet while you are open.

Every call lands in one inbox with the transcript, the audio and the text thread, and the ones that need you arrive as a text with the summary already written.

FAQ

What plumbing companies ask first.

Will it book into my scheduling software?

It connects to Housecall Pro directly and to most other schedulers through Zapier. Without a connection it still takes the booking, holds it in your inbox and texts you the details.

What does it do at 2 a.m. with a burst pipe?

It tells the caller where the main shutoff usually is and how to turn it, takes the address, and rings you. If you do not pick up it books the first slot of the morning and texts you both.

Can it take photos?

Yes. It texts the caller a number to send them to, and the photos land in the same thread as the transcript, so you see the corroded fitting before you leave the truck.

What does a quieter month cost?

Starter is $83.33/month billed annually at $1,000/year, or $100 billed monthly. It includes 1 published agent, 1 simultaneous call and 10 hours of call time each month. The subscription price stays the same in a quieter month.

Keep your number · choose your plan

Give your agent tonight's calls.

Start from the Plumber receptionist template and forward your number. Limited time 60 day free trial through Oct 15th.

Start from the Plumber receptionist template