Starter
One agent. Your first calls covered.
$83.33/month
$1,000/year, billed annually
Choose Starter- Published agent
- 1
- Simultaneous call
- 1
- Call time / month
- 10 hours
For restoration companies · after-hours included
Sureline answers a restoration company's emergency line and office line around the clock, takes the loss with the address, the insurance carrier and the claim number, and gets the crew dispatched, with capacity for up to 10 simultaneous calls on Scale. Starter is $83.33/month billed annually at $1,000/year, or $100 billed monthly. It includes 1 published agent, 1 simultaneous call and 10 hours of call time each month.
A storm month: 225 calls on two lines, most of them at night. The agent takes every loss with the details the estimator needs, dispatches the on-call crew, with simultaneous-call capacity sized to your busiest hours.
What the agent handles
Choose a plan for your published agents, monthly call time and busiest hours.
Limited time 60 day free trial through Oct 15th
One agent. Your first calls covered.
$1,000/year, billed annually
Choose StarterMore agents for a busier business.
$10,000/year, billed annually
Choose GrowthRoom for more teams and more calls.
$15,000/year, billed annually
Choose ScaleNeed more capacity or a plan built around your business?
Prices in USD. Call hours renew each month on either billing option. Annual monthly equivalents are rounded to the nearest cent.
How it starts
Start from the Contractor receptionist template: the calls above are already on its canvas, with the questions each one asks. Sureline reads your website for hours, service area and prices, and the setup agent asks about anything it could not find.
Then forward your number. It never leaves your carrier; a dialed code turns the forwarding off. Nothing to port, nothing to give up. If you would rather the agent only take nights and weekends, set the hours and it stays quiet while you are open.
Every call lands in one inbox with the transcript, the audio and the text thread, and the ones that need you arrive as a text with the summary already written.
FAQ
Choose capacity for your peak call volume. Growth handles 5 simultaneous calls and Scale handles 10. Contact sales if your surge volume needs more.
You give it an on-call order. It rings the first person with the loss summary whispered before they pick up, and moves to the next if they do not. Every attempt is in the transcript.
It asks for the carrier, the policy or claim number, the date of loss and the cause, in your words, and puts them in the same text and transcript the estimator reads.
Starter is $83.33/month billed annually at $1,000/year, or $100 billed monthly. It includes 1 published agent, 1 simultaneous call and 10 hours of call time each month. The subscription price stays the same in a quieter month.
Keep your number · choose your plan
Start from the Contractor receptionist template and forward your number. Limited time 60 day free trial through Oct 15th.
Start from the Contractor receptionist template