sureline
Sureline / Pricing

Good calls.
A plan to match.

Choose the agents, call time and capacity your business needs. Every plan keeps you in control.

Limited time 60 day free trial through Oct 15th

Billing frequency

Starter

One agent. Your first calls covered.

$83.33/month

$1,000/year, billed annually

Choose Starter
Published agent
1
Simultaneous call
1
Call time / month
10 hours

Answer calls, book appointments and hand off to your team.

Growth

For growing teams

More agents for a busier business.

$833.33/month

$10,000/year, billed annually

Choose Growth
Published agents
3
Simultaneous calls
5
Call time / month
120 hours

Answer calls, book appointments and hand off to your team.

Scale

Room for more teams and more calls.

$1,250/month

$15,000/year, billed annually

Choose Scale
Published agents
8
Simultaneous calls
10
Call time / month
200 hours

Answer calls, book appointments and hand off to your team.

Enterprise

Need more capacity or a plan built around your business?

Let’s talkContact sales

Prices in USD. Call hours renew each month on either billing option. Annual monthly equivalents are rounded to the nearest cent.

Your agent.
Your way of working.

  • Start from an industry template
  • Use your business knowledge
  • Book appointments and callbacks
  • Hand off calls to your team
  • Read transcripts in one inbox
  • Keep your existing phone number

More customers.
Better margins.

Bring your clients to Sureline and get a bulk discount as your customer base grows. You set the price of your service.

Talk partner pricing
3–4 customers10%bulk discount
5–9 customers20%bulk discount
10+ customers30%bulk discount
Monthly subscription total$70 per customer · 30% bulk discount$700/month

Estimate uses monthly list prices for active paying customer accounts. Contact sales for annual partner terms, mixed-plan quotes and any additional charges.

A few things worth knowing.

How does annual billing work?

You pay for a year upfront and save the cost of two months. Starter is $1,000/year, Growth is $10,000/year and Scale is $15,000/year. The monthly figures shown are the annual totals divided by 12, rounded to the nearest cent.

Do the included hours renew each month?

Yes. Starter includes 10 hours of call time each month, Growth includes 120 hours and Scale includes 200 hours. Those monthly allowances are the same whether you choose monthly or annual billing.

What is a published agent?

A published agent is an agent you have made live to handle conversations. Starter includes 1, Growth includes 3 and Scale includes 8 published agents.

What are simultaneous calls?

This is the number of calls your account can handle at the same time, across its agents. Starter handles 1, Growth handles 5 and Scale handles 10. The number of published agents and the number of simultaneous calls are separate limits.

Do you offer MSP and reseller discounts?

Yes. Bulk discounts start at 10% for 3 customer accounts, 20% for 5 and 30% for 10 or more. Contact sales for partner billing terms and an annual or mixed-plan quote.

What if I need more hours or capacity?

Contact sales to discuss the next plan or Enterprise. We will help you size the plan around your call volume and peak simultaneous calls. Ask for a quote covering extra usage and any additional services before choosing your plan.

Can I keep my existing phone number?

Yes. Your number stays with your carrier. Forward calls to Sureline and turn forwarding off when you need to. Your existing carrier agreement stays separate.

Keep your number · choose your plan

Let’s find your fit.

Tell us about your call volume and your busiest hours. We will help you choose a plan.

Talk to sales